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Services

1001 Bytes Services

On Site Repair

Our on site service covers Los Angeles, Orange, Riverside, San Bernardino County. Trained service representative will arrive on-site same or next day after receipt of your call.  Service will be performed between 8 am to 5 pm Monday - Friday, except holidays. This applies to sites within 50 miles of Orange, Los Angeles, and Riverside service location in California.  Service includes repair of machine, a pro-active cleaning and lubrication and advice of recommended service to minimize future downtime and increase your efficiency.  You can depend on 1001Bytes to provide you with peace of mind, knowing that your office equipment will be kept up and running with a quality consistent with the performance of your Printer, Fax, or Copier when it was new.

Depot Repair

All repaired at our location have hourly charges. The labor rate includes a thorough check of, Printer parts and replacement if necessary, cleaning inside and outside of printer and interface testing with a computer. The depot service will provide you with an estimate normally by the next business day.
• Ink Jet Printers $75.00.
• Laser printer and Dot Metric printers $75.00.
• Line Printers, Barcode Printers, Copier, and Computers $75.00
• Copiers, $75.00
• Laptop Computers $85.00.

Shipped in Service

1001Bytes,inc, customer can ship their Equipments from all over United States to us for repair. In order to save money, Printer Master provide shipped in service. The service will provide in house at pricing, and Additional Shipping charge. Customer has to e-mail or call 714-632-1001 to get Return Authorization Number (R.M.A) prior shipping Printer.

Maintenance Service Contracts
 
1001Bytes, inc. offers on site and in house Maintenance Contracts .The Maintenance Contract customer has priority to non contract customer. Our respond time is 2 to 4 hour, and customer will get 2 to 4 time free Preventive Maintenance to their Equipments. 1001Bytes offers 4 types of service contracts.
1) On site parts and labor = the service Perform on customer site and includes parts and labor.  
2) On site Labor only = the service Perform on site and customer pay for parts.
3) Depot parts and labor = the service perform in house and includes parts and labor.     
4) Depot Labor only = the service perform in house and customer pay for parts.

Any questions please call 714-632-1001 or email at This email address is being protected from spambots. You need JavaScript enabled to view it. .